Privacy Policy

Personal Information Collection Statement ("PICS")

This Personal Information Collection Statement ("PICS") informs you, in accordance with the Data Protection Regulations, of:

the purposes for which your personal information is collected and used in connection with your use of this website ("Site") or purchase of products through this website ("Products");
who your personal information may be disclosed to;
who you may submit requests to access or correct your data to.
We may update these statements by making changes to this page. Please check this page regularly to keep yourself informed of any changes.

1. Data Controller
1.1 "We", "us" or "our" refers to the data controller.

2. Data Subjects
This PICS applies to the personal information of ("you" or "your"):

(a) Visitors: Individuals who visit our website;

(b) Users: Individuals who purchase, request or receive products;

(c) Contacts: Individuals who contact us through our website, by email or otherwise.

3. What data do we collect?

3.1 We may collect, store, process, transfer and use the following types of personal data:

From visitors:

IP ​​address or other unique device identifiers;

From users:
i. Username;
ii. Password;
iii. Full name;*
iv. Email address;*
v. Billing address;*
vi. Shipping address;*
vii. Payment information;*
viii. Phone number;

From contacts:
i. Full name;*
ii. Email address;*
iii. Other personal information you provide to us.

(*Required fields)

3.2 If you do not complete the required fields, we may not be able to provide you with access to our website, deliver products or respond to your inquiries.

4. Purposes and Uses
4.1 We may collect, store, process, transfer and use your personal data for the following purposes:

(a) Providing our products, including:

Managing and processing your orders;

Creating and updating a registered account;

Managing and facilitating billing and payments;
(b) Monitoring and analyzing the use of the website to create statistics;
(c) Personalizing your experience on our website;
(d) Improving our website and products based on feedback and analysis;
(e) Research and development, including product testing and support;
(f) providing customer service and responding to inquiries;
(g) Non-marketing communications, such as order confirmations and shipping notifications;
(h) Technical and project-related purposes;
(i) Security and integrity of data collected through our website;
(j) fraud prevention;
(k) Legal process or government requests;
(l) Direct marketing (only with your consent, see Section 9);
(m) Other directly related purposes.
4.2 Your personal data may only be used for other purposes if:

(a) You have given your express consent;
(b) The purpose is directly related to the original purpose of the data collection; or
(c) This is permitted by applicable law.

5. Data Recipients
5.1 We may provide your personal data to the following parties:

(a) Our employees and officers;
(b) Our subsidiaries and their employees;
(c) Shopify Inc. and its affiliates for website administration and order processing;
(d) PayPal Holdings Inc. or other payment processors;
(e) Shipping processing providers;
(f) Service providers, such as:

Administrative services;
IT service providers;
Data analytics providers;
Data processing service providers;
Cloud service providers;
Credit reporting agencies;
(g) insurance companies and banks;
(h) Professional advisers;
(i) Authorities or other bodies required by law;
(j) Companies involved in mergers, sales or reorganisations.
6. Cookies
6.1 Our Cookie Policy is part of this Privacy Policy.
6.2 Cookies are used to make websites more efficient.
6.3 We use cookies for:

(a) Technical data to display the website;
(b) Save your preferences;
(c) Optimise the design;
(d) Analyse behaviour and preferences.

6.8 You can refuse cookies in your browser settings.

7. Retention period
7.1 Your data will only be kept for as long as is necessary for the purposes.
7.2 After the retention period, the data will be deleted.

8. Access and Correction
8.1 You have the right to:

(a) Request copies of your stored data;
(b) Request corrections of inaccurate data.

9. Direct Marketing
9.1 We will only use your data for direct marketing purposes if you have given your consent to do so.
9.2 You may object to this at any time by contacting us or replying to a marketing email with the subject line "Unsubscribe".